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Privacy policy

The use of this website, social networks and its forms requires acceptance of the processing of the user's data in accordance with this privacy policy, including the collection of access data and the delivery of commercial information by electronic means.


Data controller and contact information

The data controller is: LAIETANA DE LLIBRETERIA, S.L. (LAIETANA)
Address: Real de la Alhambra s/n 18009 Granada
Contact data: +34 93 412 68 32 e-mails rgpd@laie.es


Purpose of the data processing

Data is processed with the aim of providing access to the online contents of the web as well as fulfill the requests from the users, keep a record of visits for statistical purposes (IP addresses, browser type, country, page accessed, etc.), to apply measures aimed at the security of the web, and, to deliver commercial information by electronic means about our products and services.

When the user fills any of our forms it will be necessary to provide certain personal data, and it will be processed to carry out the user's request.


Legitimacy

The data is processed in base of the consent of the user, compliance with legal obligations, where appropriate for the execution of a contract or pre-contract.


Newsletters and sending commercial information

In compliance with Law 34/2002, of 11 July, on information society and electronic commerce services and EU Regulation 679/2016 on data protection, we inform you that LAIETANA may send you information of interest on new products marketed, as well as promotions, contests and offers through a newsletter or similar, if you so request. You may exercise your rights and revoke your consent at the address of the above-mentioned person responsible. If you no longer wish to receive our emails, simply let us know by sending an email to rgpd@laie.es 


Friends of the Alhambra Shop

The data obtained by registering with Amigos de la Tienda Alhambra is processed based on your consent, with the aim of managing your registration and subscription to the store's loyalty club, as well as sending you information about our products and services by any means, including electronic means. By subscribing to the club, the subscriber receives several commercial advantages and invitations. To this end, the store may collect information about your preferences, as well as other personal information to maintain your validity as a card subscriber. The subscriber can unsubscribe at any time and exercise his or her rights based on the privacy policy described here.


Data recipients and transfers

Recipients: LAIETANA.

International transfers are not planned (outside the European Economic Area), except for storage purposes, and in any case based on a decision of adequacy, on adequate guarantees, or to entities adhering to Privacy Shield program (http://www.privacyshield.gov).


Data retention time

Data will be stored at least during the periods established by the applicable legislation and in any case during the validity of the consent.


People rights

Data subjects have the right to: access, rectify and delete their data; request the portability of their data; oppose the processing or request its limitation; withdraw the consent.

For this, data subjects can send a written or e-mail request, to the address of the data controller, including the reference "Data Protection".

In order to ease identification, data subjects should attach a photocopy of his ID/passport to the application.

Data subjects have the right to issue a complaint with the Data Protection Control Authorites.


Veracity of data, updating data

The user must fill the forms with real, exact, complete and up-to-date data. The user will not enter data about other people; LAIETANA will presume that the data has been entered by the data subject him or herself. The user will be the only responsible for any harm or damage, direct or indirectly caused to another individual, derived from providing false, inexact, incomplete, or outdated data or data referring to another person.

The user must communicate any changes in the provided data in order to keep it up-to-date.


Information security

LAIETANA has taken all the measures required by law to protect personal data; likewise, LAIETANA has adopted the technical measures available to prevent data loss, unfair use, alteration, unauthorized access or data theft. Nevertheless, the user will take into account that security measures in Internet are not completely unbreachable.


Minors

LAIETANA forbids the use of this website to individuals under 14 years, unless specific consent has been given by the parents of guardians.

Only adults over 18 years are allowed to purchase goods or services on-line.

Minors are not allowed to provide with data about other household members, like the title or job of its parents, economic data, sociological characteristics or any other kind of information, without the consent of the data subjects themselves.


Web analytics

This website deploys web analytics in order to gain some understanding on how user search for, access and navigate it. These analytics can entail the collection of personal data like the user IP address, connection location, browsing software and hardware features, etc. This information is not associated to the user and is exclusively used for statistical analysis.


Use of third-party functions and plug-ins

This website may deploy functions and plug-ins provided by third parties. These functions serve several purposes like: third-party web analytics; third-party maps; third-party video streaming; sharing contents in social networks; etc.

A function or plugin provided by a third party establishes a direct connection between the user browser and internet domains owned by the third party, allowing to download and execution of the function.

Most third-party plugins collect information about the websites visited by the user in order to know his or her interests and to provide targeted advertisements.


Use of the Google Analytics function provided by Google, Inc.

This website deploys analytical functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) in order to understand how user search for, access and navigate it. These analytics can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com in order to record the user access to the website. Google Analytics makes use of permanent cookies to create anonymous analytics about this website, according to Google's privacy policy:  https://support.google.com/analytics/answer/6004245?hl=en. The user consent for the processing performed by Google is implied from the use of this website.


Use of functions provided by Google, Inc.

This website deploys functions provided by Google Inc (1600 AMPHITHEATRE PARKWAY, MOUNTAIN VIEW, CALIFORNIA, USA) like Youtube videos, maps and social buttons “+1”. These functions can entail the collection of user activity tied to his or her IP address. When the user loads this website, the user browser makes a connection to Google domains like google.com enabling Google to know that the user is accessing the website. Google collects usage data for several purposes including targeted advertisements according to Google's privacy policies http://www.google.es/intl/en/policies/privacy/. The user consent for the processing performed by Google is implied from the use of this website.